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Category Archives: J.D. Power

Freeman Contact Center Recognized for Providing an Outstanding Live Phone Channel Customer Service Experience for Seventh Consecutive Year

DALLAS – July 27, 2016 – Freeman, the leading global provider of brand experiences, is pleased to be recognized for Contact Center Operation Customer Service Excellence with its live phone channel for a seventh consecutive year under the J.D. Power Certified Contact Center Program SM. The Certified Contact Center Program distinction acknowledges a strong commitment

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