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Category Archives: Awards

Freeman Contact Center Recognized for Providing an Outstanding Live Phone Channel Customer Service Experience for Seventh Consecutive Year

DALLAS – July 27, 2016 – Freeman, the leading global provider of brand experiences, is pleased to be recognized for Contact Center Operation Customer Service Excellence with its live phone channel for a seventh consecutive year under the J.D. Power Certified Contact Center Program SM. The Certified Contact Center Program distinction acknowledges a strong commitment

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Freeman Wins Brandon Hall Group Silver Award for Learning Excellence

DALLAS (October 6, 2015) – Freeman, the leading global provider of brand experiences, and MLink, a custom interactive learning solutions and knowledge technology provider, have won a coveted Brandon Hall Group Silver award for excellence. Freeman submitted the Great People = Great Decisions program for this prestigious award. This second-generation customer service program is a

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